{"xsrfToken":"05cfd6370d5b39ae1f2474dec48ad461e523e3cc_lout","branding":{"id":"1","key":"cs","name":"Customer success","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the OTT Hydromet help center","sharedPortalName":"OTT Hydromet Help Center","translations":{"de-DE":{"helpCenterTitle":"Wilkommen im OTT Hydromet Help-Center","sharedPortalName":"OTT Hydromet Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the OTT Hydromet help center","sharedPortalName":"OTT Hydromet Help Center","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/3b4b1727-80e5-4905-8731-a67f58b48f2f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMzFmNjViNS03ODg5LTRhMzQtODYxZS1hMGEwN2Q5NmRiYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNiNGIxNzI3LTgwZTUtNDkwNS04NzMxLWE2N2Y1OGI0OGYyZiI6WyJyZWFkIl19LCJleHAiOjE3NTE2MTQ1MTksIm5iZiI6MTc1MTYxMzkxOX0.Wr4530oLpFNTMIdekidXlhSDKOETyQ68tjFVajT39oI&client=b31f65b5-7889-4a34-861e-a0a07d96dbc6&height=300&mode=fit","bannerMediaApiFileId":"3b4b1727-80e5-4905-8731-a67f58b48f2f","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"cs","projectId":10033,"serviceDeskId":1,"name":"Customer success","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"9","name":"Non technical request","descriptionHtml":"","callToAction":"Non technical request","introHtml":"<p>Non technical request like invoicing, logistics, RMA etc...</p>","icon":10466,"iconUrl":"https://otthydromet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[1],"key":""},{"id":"10","name":"Technical request","descriptionHtml":"","callToAction":"Technical request","introHtml":"<p>Technical requests like technical support, technical questions, product specific requests...</p>","icon":10469,"iconUrl":"https://otthydromet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://otthydromet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[10,9]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"97fde263-eb3a-30e3-af87-d56c74a01d7c","appLinkName":"","appLinkUrl":"","spaceKey":"IKB","spaceName":"Internal Knowledge base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":1,"kbLinkDomainURLs":["https://otthydromet.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMzFmNjViNS03ODg5LTRhMzQtODYxZS1hMGEwN2Q5NmRiYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE2MTUxMTksIm5iZiI6MTc1MTYxMzkxOX0.OnnWvzB2Ekqq5VYDK3tRlVMsnf_43cESj2QZlkQYANw","targetCollection":"upload-project-10033","endpointUrl":"https://api.media.atlassian.com","clientId":"b31f65b5-7889-4a34-861e-a0a07d96dbc6","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"3a30f71e-a129-4f28-88b9-bea3eba586dd","name":"Solar","description":"Solar application of OTT products","categoryUrl":"https://otthydromet.atlassian.net/servicedesk/customer/portal/1/topic/3a30f71e-a129-4f28-88b9-bea3eba586dd","lastUpdated":"1746712881241","createdAt":"1741095481877"},{"id":"82da7df8-3691-490a-a234-f94bc818bb99","name":"Hydro + Met","categoryUrl":"https://otthydromet.atlassian.net/servicedesk/customer/portal/1/topic/82da7df8-3691-490a-a234-f94bc818bb99","lastUpdated":"1747138681708","createdAt":"1741167515149"}]}},"sharedPortal":{"name":"OTT Hydromet Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://otthydromet.atlassian.net/wiki","kbLinkDomainURLs":["https://otthydromet.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}